Cafe Zara Lounge/Food Hub

Restaurant/Cafe/Canteen

Current Rating

Food Hygiene Rating: 3 (Generally Satisfactory)

This is based on:

Food Hygiene and Safety: Generally satisfactory

Structural Compliance: Generally satisfactory

Confidence in Management: Generally satisfactory

Cafe Zara Lounge/Food Hub currently has a food hygiene rating of 3. This was awarded on Tuesday 14th November 2023 by Tower Hamlets Council.

Address

29 Pepper Street,
London,
E14 9RP

Right to Reply

The establishment has replied:

Compliance with food hygiene safety procedures

Officer select no to satisfactory on pest control we have update pest control. lest visit 5/10/23

Unnecessary mention cleanness of premises and equipment.

Compliance with structural requirements

3. The food kept in the hot holding unit was place shortly before the officer came to the shop,

hence the food was unable to reach the minimum temperature required. I mentioned this to the

officer but she refused to accept this.

6. The inspector stated on the paperwork that it was a counter top that was damaged but this is

incorrect as it was a shelf in the back storage shelf that was broken. This shelf had a box in the

shelf which was removed and take the photo. I stated this to the officer that this was a storage

shelf yet she wrote countertop. No food is made on the shelf it is used strictly for storage.

Confidence in management / control precedures

5. The officer wrote an additional point but was she had removed this as she was incorrect. She

stated that there was no sanitiser on site, but there was plenty of bottles in the storage cupboard.

She stated that the bottle that was in use was empty but after showing her there was clearly 1/4 a bottle remaining. Hence she removed the statement.

I believe this inspector was unfair and trying to put down my business. Some of her points were

unjust and unnecessary. I suspect that she had a vendetta against me. Hence, I refused to sign

the paperwork’s as I did not agree with her rating and judgement.