Oeno Maris

Restaurant/Cafe/Canteen

Current Rating

Food Hygiene Rating: 2 (Improvement Necessary)

This is based on:

Food Hygiene and Safety: Improvement necessary

Structural Compliance: Generally satisfactory

Confidence in Management: Generally satisfactory

Oeno Maris currently has a food hygiene rating of 2. This was awarded on Tuesday 26th November 2024 by London Borough of Hounslow.

Address

Right to Reply

The establishment has replied:

The staff have been trained/re-trained/given instruction/are under revised supervisory arrangements.

The conditions found at the time of the inspection were not typical of the normal conditions maintained at the establishment and arose because:

The staff member interviewed was on his second day alone on the premises without our General Manager & Master Fishmonger. While staff are expected to be trained on all requirements of the Food Hygiene Standards, there are some conditions of the report that this staff member was unaware of or unable to provide adequate and reflective information for our business as usual, including:

(1.2-7) Access to our Food Safety Management System. He now has access and is completing the required inputs. We have since shared the link with the latest Food Safety Officer.

5.1-4) Delivery notes, invoices, etc. that provide the traceability of the products are kept on the General Manager for the most recent week, in our off site office for the current quarter and on site for every date otherwise since we started business. As such, the staff member did not have the ability to produce the requested documentation since they were with the GM at the time of inspection, though this is our BAU best practice.